This FAQ explains how accounts are created and managed for the Home by QuickSchools mobile app, and how students and parents can request access to or deletion of their data.
1. Who can use the Home by QuickSchools app?
The Home by QuickSchools app is designed for students and parents of schools that subscribe to the QuickSchools platform. Access is provided only to users associated with a participating school.
2. How are student and parent accounts created?
Accounts for the Home by QuickSchools app are created and managed by school administrators, not by individual users.
When a school subscribes to QuickSchools:
- School administrators provision student and parent accounts within the QuickSchools system.
- Accounts are typically linked to official school records (such as enrollment and guardian information).
- Login credentials or activation instructions are distributed by the school.
Students and parents cannot create accounts directly through the app or the public website.
3. Who manages my account information?
Your account is managed jointly by:
- Your school, which controls account creation, updates, and deactivation; and
- QuickSchools, which provides and operates the platform on behalf of the school.
For changes to personal details (such as name, email, or associated student records), users should contact their school administration directly.
4. What data does the app access?
The Home by QuickSchools app only displays information made available by the school through the QuickSchools system. This may include:
- Student profile information
- Academic records (such as grades or attendance)
- School announcements and messages
- Billing or payment-related information (if enabled by the school)
The exact data available depends on the school’s configuration and permissions.
5. How can I request deletion of my data?
Schools have the ability to permanently remove student and parent records themselves through the QuickSchools platform. If you want your account or data deleted, please contact your school administration and they can:
- Initiate the deletion or deactivation directly within QuickSchools.
- Remove or anonymize your personal information as needed.
Some records (such as academic or financial data) may be retained for a period of time to comply with legal, regulatory, or educational obligations.
6. Can I delete my account directly from the app?
No. Since accounts are provisioned by schools, users cannot delete their accounts directly within the app. All account lifecycle actions are handled by the school administration.
7. What if I no longer belong to a school using QuickSchools?
If a student graduates, transfers, or a parent no longer requires access:
- The school administrator can deactivate or remove the account using QuickSchools’ built-in tools.
- Access to the Home by QuickSchools app will be revoked once the account is deactivated.
8. Who should I contact for support or privacy questions?
- Account or access issues: Contact your school’s administrative office.
Privacy or data handling questions: Refer to the QuickSchools Privacy Policy or ask your school to contact QuickSchools support on your behalf.